Our Commitment to Responsible Entertainment
9995 believes entertainment should be a source of joy — not stress or anxiety. We are committed to providing a safe, enjoyable, and responsible gaming environment for users in Bangladesh.
Gaming is one of many forms of entertainment. It is never a substitute for income or a way to solve financial problems. 9995 expects every user to play within their means and not make impulsive decisions trying to recover losses.
Our team is always here to help — reach out with any questions or concerns. Help Center Get in touch.
Don't Ignore These Warning Signs
When gaming starts feeling like a burden rather than entertainment, that's a sign something may be wrong. Watch out for these warning signs in yourself or someone you know:
Spending beyond your means, taking on debt, or cutting back on essential expenses to fund gaming.
Spending hours gaming without being able to stop, or feeling restless and unsettled when you do.
Prioritizing gaming over time with family or friends, or lying about your gaming habits.
Feeling severely devastated or angry after a loss, and chasing those losses by continuing to play.
Struggling to focus at work or school due to gaming, or neglecting your responsibilities.
Sleep problems, anxiety, headaches, or fatigue that are getting worse due to gaming.
Take Control — Tools That Actually Work
Budget & Deposit Limits
Decide in advance how much BDT (৳) you are willing to spend each week or month. Deposit limits can be set from your account settings on 9995. Once a limit is set, it cannot be easily changed — this feature is designed to protect you in moments of impulse.
Time Limits & Breaks
Set aside a fixed amount of time for gaming each day. Taking breaks is not a weakness — it is a healthy habit. The 9995 platform offers a cooling-off feature that lets you temporarily pause your account for a set period.
Self-Exclusion
If you feel your gaming is getting out of control, use the self-exclusion feature. Once activated, access to your account will be blocked for the chosen period, and no promotional messages will be sent during that time.
Wins & Losses Mindset
Winning and losing are both a normal part of gaming. Chasing losses by playing more almost always makes things worse. If you lose, step away, clear your head, then decide your next move.
Minor Protection
The 9995 platform is strictly prohibited for anyone under 18. Age is verified at registration, and identity documents may be requested in cases of doubt.
If there are children or teenagers in your household, make sure they cannot access your account. Keep your password private and enable parental controls on your devices.
If 9995 finds evidence of an underage person using an account, it reserves the right to immediately suspend that account and hold any associated funds.
Maintain a Healthy Life Balance
Gaming should be a small part of your life. Family, friends, work, and your physical and mental wellbeing should always come first.
- Keep up a regular exercise routine and make time to get outside.
- Spend quality time with the people who matter to you.
- Invest time in other hobbies and activities you enjoy.
- Make sure you are getting enough sleep and eating properly.
- If gaming is causing stress rather than enjoyment, take a break right away.
Asking for Help Is a Sign of Strength
If you feel that gaming is having a negative impact on your life or someone close to you, please seek help. It is not a weakness — it takes courage to do the right thing for yourself and your family.
9995's Help Center If you reach out, we can arrange self-exclusion or a temporary account break. You should also consider speaking with a mental health professional or someone you trust.
Several organizations in Bangladesh offer mental health support, including Kaan Pete Roi. Support from family and friends can make the process much easier.
Our goal is for your gaming experience at 9995 to always be positive and enjoyable.