9995 Privacy Policy — Our Commitment to Protecting Your Data
This policy outlines how your personal information is collected, used, and protected on the 9995 platform. By using the platform, you agree to the terms of this policy.
Last Updated: January 2025
What Information Is Collected
9995 collects various types of information to provide and improve its services. The details of what is collected are described below:
- Account Information: Name, mobile number, email address, date of birth, and national ID number (for identity verification).
- Payment & Financial Information: bKash, Nagad, or Rocket number, transaction history, and BDT (৳) amounts. We do not store full bank card numbers.
- Device & Browser Information: IP address, browser type and version, operating system, device model, and screen resolution.
- Usage Data: Pages visited on the platform, games played, betting history, and session duration.
- Cookies & Tracking Data: Cookies are used to maintain your login session, save your preferences, and enhance your overall experience.
How Your Information Is Used
Service Operations
Your information is used to create and verify your account, ensure login security, process payments, and accurately manage betting records.
Service Improvement
User experience data is used to make the platform's games, interface, and payment process faster and easier to use.
Security & Fraud Prevention
Data is analyzed to detect suspicious activity, prevent account hacking, and guard against money laundering.
Personalized Communications
Your contact information may be used to send you SMS or notifications about promotions, new games, or important updates.
Cookies, Data Retention & Security
Cookies & Tracking
9995 uses cookies for the following purposes:
- Essential Cookies: Remembering login locations and maintaining secure sessions.
- Analytics Cookies: To identify the most-visited pages and improve our services.
- Preference Cookies: To save language preferences and display settings.
You can disable cookies from your browser settings, though doing so may limit certain features.
Data Retention & Security
Your data is stored on secure servers using SSL encryption. Even after a 9995 account is closed, certain information may be retained for a defined period to meet legal or regulatory requirements.
Sharing Information with Third Parties
9995 does not sell your personal data or share it with third parties for advertising purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Required information is shared to process transactions via bKash, Nagad, or Rocket.
- Game Software Providers: Where third-party technology is used for Live Casino or slots games, limited data may be shared.
- Legal Obligations: Information may be disclosed when required by a lawful directive from a Bangladeshi government authority or court.
Third-party services operate under their own privacy policies. 9995 is not responsible for their practices.
Your Rights & Policy Changes
Log in to your account anytime to view your saved information.
Contact our support team to update any incorrect or outdated information.
If you request account closure, all data beyond what is required by legal obligations will be deleted.
Stay Informed About Policy Changes
9995 reserves the right to update this Privacy Policy at any time. Changes take effect from the date they are published on the website. For significant updates, you will be notified via SMS or app notification to your registered mobile number.
For any questions regarding the Privacy Policy, please visit our Help Center Contact us or FAQ Section You can also reach us directly at [email protected].